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Sideform / 01 / VerisolveIn pilot preparation

Service diagnosis,with the sources.

For technical service teams at small and medium-sized companies.

Open Verisolveverisolve.de

What it does

For a reported fault, Verisolve suggests several plausible causes and fixes. Each one is traceable to a manual page, a fault code or a past case.

Input
Symptom
No circulation after restart
Fault code
E-214
Product
[Heat pump, model]
Candidates · 3Ranked
01Inlet filter blockedMatches fault code

Fix: shut off supply, remove and clean the inlet filter, check the seal on refit. [1]

  • [1]Service manual, p. 47, § 6.3Manual
  • [2]E-214 — low flow detectedFault code
  • [3]Earlier case, same symptomPast case
Safety: cautionReviewed knowledge
02Pump seal wornMatches symptom
03Flow sensor driftProduct only
Source [1]
Manual · p. 47 · § 6.3
OCR · imported PDF
Illustrative composition — not a product screenshot.

Features

07
  1. 01

    Ranked candidates

    Several possible causes, ordered by how well they fit the case — each labelled with what it matches.

    Fault code · Symptom · Product
  2. 02

    Sources and review status

    Every candidate shows where it comes from — manual page, fault code or past case — and whether that knowledge has been reviewed.

    [1] [2] [3]
  3. 03

    Safety levels

    Each fix carries a safety level, so the risk is visible before anyone picks up a tool.

    • No restriction
    • Caution
    • Specialists only
    • Blocked
  4. 04

    Outcome tracking

    Technicians record whether a fix helped. Later suggestions take it into account; an unknown outcome never counts as a failure.

    Helped · Partly · Did not help · Unknown
  5. 05

    PDF manual import

    Import existing manuals as PDF, including scanned pages. Text recognition (OCR) makes them citable down to the page.

    PDF · OCR
  6. 06

    Knowledge review queue

    Statements extracted from documents wait in one queue. They only count as knowledge once your team has approved them.

    Pending · Reviewed
  7. 07

    Hosted in the EU

    Runs on servers in Frankfurt, Germany.

    EU · FRA

Status

In pilot preparation.

Verisolve is being prepared for its first pilots with technical service teams.

Open Verisolve